Gift Giving and Northeast Delta Dental
Thomas Raffio is President and CEO of Northeast Delta Dental. He has been able to grow the organization to the point where they’re providing dental coverage for more than 770,000 people throughout New Hampshire, Maine and Vermont.
His latest book, “There Are No Do-Overs: The Big Red Factors for Sustaining a Business Long-Term” goes into some of the management strategies used at Delta Dental and also ties it into professional sports coaching and life. A great book that I’ve already dog-eared (Ok, so I Kindle-eared it 🙂 Anyone in management, from Entrepreneurs to the mail room and call center, will find this book a useful and quick read.