Had a Denied Warranty Claim at the Apple Store for iPhone or iPod With “Water Damage”?

This past April, Apple agreed to the terms of a US$53 million class-action settlement stemming from Apple’s warranty practices regarding water damage on older-generation iPhones and iPod touches. Both the iPhone and iPod touch contain Liquid Contact Indicators which change color when they come into contact with water. The crux of the issue, however, is that these Liquid Contact Indicators were also prone to change color in humid...

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Apple’s Identity Crisis – As Earnings Decline, Investors Pay Attention to a Lack of New Products

Jessica E. Lessin, jessica.lessin@wsj.com It’s all about how Apple is positioned by investors and the marketplace. If it continues to be seen as a hardware business, Apple’s streak—driven by products like the iPhone and iPad—could run out quickly as smartphones and tablets get commoditized and consumer tastes change. It is a lesson learned by companies like BlackBerry-maker Research In Motion Ltd., whose tech hardware was...

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Must Read Internet Report from Mary Meeker

If you only read two things a year, they need to be Mary Meeker‘s analysis of the state of the Internet and technology in general.  She just released new new presentation (copied below), and in it outlines: Internet growth remains robust Internet penetration in the U.S. leads all other countries. iPods Changed Media Industry… iPhones Ramped EvenFaster… iPad Growth (3x iPhone) Leaves “Siblings” in Dust Android ‘Phone’ Adoption...

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Looking for Guests for show on Mobile Device Evolution

We’re looking for guests to interview via telephone Wednesday, September 26th, afternoon to fill ten slots on our technology-related radio show. We’ll be talking about: Modern Mobile Device Evolution We’re thinking about things like: iPods changed the music industry. iPhones changed the phone industry even faster. What has the growth of Smart handheld devices been? How does it compare with past...

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Get a Second Phone Number for Your Cell Phone AND Save on Calling Costs

Craig Peterson:  Welcome back to Tech Talk with Craig Peterson. Today we’re talking about back to college, all of the different types of technologies that can help make it cheaper and easier to go to college, to be able to communicate with family and friends back home. And right now, that’s specifically what we’re going to be talking about. A company called Vumber.com online, at least that’s where you’ll...

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