Data Breach at AIA Singapore Exposes Personally Identifiable Information of Their Agents

Breaches, February, March

Who: AIA Singapore

Date: 05 Mar 2019

# of Records Involves: 225+

What Happened: A potential data breach in which the personal information of 225 of its current and former agents, as well as their family members, was found to be publicly accessible.

How did it Happen: On Wednesday last week, a member of the public accessed an online portal, which contained names, birthdates, national ID numbers, and contact numbers of 225 individuals, including current and former AIA agents, and their family members as young as two years old.

Outcome: AIA took down the webpages. At this point in time,​ the information accessed is believed to have only been accessed by the individual that notified AIA. AIA Singapore takes our responsibility to protect our agents’ and customers’ data privacy very seriously. We are running a comprehensive check of all our systems as an additional safety measure.