Consumer Reports pulls Microsoft Surface recommendation over poor reliability

Following up on a new survey done with their subscribers, Consumer Reports is pulling the “recommended” rating for four Microsoft laptops they had previously reviewed. A change in recommendation is not uncommon with Consumer Reports as seen in their initial review of the 2016 MacBook Pro and it’s subsequent reversal.

The internet was set ablaze on both sides when CR could not initially give the 2016 MacBook Pro a recommendation. It was the first year that the MacBook had not received the recommendation and Apple was prompt to reply. After CR worked with Apple to solve a bug discovered with Safari during testing, the company was able to once again give the MacBook Pro a recommendation.