Retain Employees Increase Security
People, processes, and technology: the three most important components of security operations. Processes can be designed and documented, technology can be purchased and implemented, but people are most often the X factor in the equation. If you’ve worked in security operations, you know that people can make or break a team. An experienced analyst with a continuous drive to learn and an analytical mind capable of investigating complex threats can be worth his or her weight in gold. Compound that with the institutional knowledge gained over years of working within an organization’s infrastructure, and employee retention becomes one of the most critical components of any successful security operations team.
When we talk about the shortage of skilled analysts, the problem isn’t a lack of bodies to fill empty chairs; it’s the shortage of highly sought-after employees that is most crucial to address. Let’s look at some of the most important aspects of employee retention in a security operations environment and the most effective ways to address them.