AS HEARD ON: WTAG – Millennials More Gullible Than Grandparents – Amazon Drivers Taking Pictures: AS HEARD ON – WTAG NewsRadio 580 [03-13-18]
On This Episode…
When it comes to scams, do you know which group is the most gullible? Craig and Jim talk about a study about who practices the peppercorn principle and get scammed most often and who has the largest fiduciary risk.
Did you know that you can prevent scammers from blowing up your phone? Craig and Jim discuss an easy to use free app that will identifies the calls you want to take and blocks the numbers and texts you want to avoid.
Did you know that the FBI has a program to get information to the private sector? Craig explains to Jim the importance of the program and announces his appointment and how it will help provide this information through seamless security training online for program participants.
Did you get a package recently from Amazon? Jim and Craig talk openly about the program that Amazon is rolling out to stop theft.
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Below is a rush transcript of this segment, it might contain errors.
Airing date: 03/13/2018
Millennials More Gullible Than Grandparents – Amazon Drivers Taking Pictures
Jim Polito: [00:00:00] He’s the man. And you can get more from him than just this segment on our show. I’m talking about Tech Talk guru, Craig Peterson. We’ll tell you how you can do that by the end of the show. But right now he joins us. And the headline is millennials actually more gullible than their grandparents. Well I met his son last week when he was in the studio. Joining us now Tech Talk guru Craig Peterson. Are you saying that your son Steve is more gullible than your parents?
Craig Peterson: [00:00:35] Hey, good morning.
Jim: [00:00:37] Good morning.
Craig: [00:00:38] It does. You know it’s an interesting question right? Because you have to define gullibility. You know what is it? Because these kids are obviously pretty good with tech. You know Danny knows how to push a button and so he can make the board work in the morning.
Jim: [00:00:53] He can do a lot of things. Danny, Steve Forni, they’re all, they’re millennials. They’re very much more talented than me.
Craig: [00:01:02] So they’ve got the technical side down. They are familiar with the technology. But I think the big problem is that they are used to giving away way too much information. Now I know Danny and Danny is not one of those kids right. He is nervous about telling people things, about letting people know, about you know, whatever it might be. There was a study done about two months ago Jim where they found that a millennial would give away information about themselves and they tried to measure the level. And I don’t know if you know much about lawyers but that once you’ve engaged a lawyer, you’ve hired a lawyer. You have this attorney-client privilege thing going on.
Jim: [00:01:46] Yeah. Yeah.
Craig: [00:01:48] Yeah. There’s a principle called the Peppercorn Principle. Have you heard of that?
Jim: [00:01:52] No. This is pretty good. I didn’t know we were going to have the folks in from McCormick and Durfee. But Durkee I think it is.
Craig: [00:02:00] Yeah a little non-legal advice from a non-lawyer. So the Peppercorn Rule is that you have to exchange at least the value of a peppercorn as part of the engagement of an attorney. So you figure out what’s a peppercorn worth right? Not much nowadays.
Jim: [00:02:19] Not much. Just one little peppercorn? No.
Craig: [00:02:23] Exactly. So millennials will not give away their e-mail address for a peppercorn. But what they did find is they will give it away for a doughnut.
Jim: [00:02:35] Doughnuts got some value, right?
Craig: [00:02:39] Yeah. Danny, Steve, is that for you guys? Who would you give away your email address in exchange for doughnuts?
Jim: [00:02:44] Steve, doughnut, like a little Homer Simpson there? Danny? Nah. I think we’re getting the crickets chirping. Danny. Doughnut, Danny? I’ve seen you after the doughnuts I suppose.
Danny: [00:03:00] Yeah. Doughnuts, I suppose.
Jim: [00:03:01] See. Look at them look at him. He can’t help himself.
Craig: [00:03:05] Krispy Kreme or Dunkin?
Jim: [00:03:07] He’d go for Dunkin. Yeah. He’d take Dunkin. He would.
Craig: [00:03:12] Yeah. So they looked at all of this and tried to figure out okay what we know they would give up, this is frankly private information, your email address, for the value of a doughnut which isn’t terribly high value frankly. So they’ve came with this information. So now there’s a study out by the Federal Trade Commission. They’ve released some data and it’s shown that younger people in their 20s were not only scammed more often but they lost more money per bogus transaction than people in retirement. In fact while the median loss reported by adults in their 70s was 621 dollars when they were scammed. And when millennials were scammed it was even higher here frankly. Those aged 80 or over, it was a thousand dollars and both age groups the 70s and the 80s had a higher median loss than those that were aged 20 to 29. However the 20 to 29 year olds were more likely to get involved in this scam. So the dollar value goes up as you get a little bit older. 40 percent of Americans in their 20s who reported fraud, this is last year, said that they lost money to these schemes, And the schemes are everything from the Nigerian princes through kidnapping scheme. Now this happened to one of my employees. A young lady. She’s a millennial. About 30 years old. OK. And she got an e-mail from a friend of hers and the e-mail said that she had been kidnapped. Now this young lady
Jim: [00:04:58] Oh, I’ve heard about this scam.
Craig: [00:05:00] Have you?
Jim: [00:05:01] Yeah.
Craig: [00:05:02] This is crazy right. And said that you’ve got to send money right away to this Paypal account. You know they’re going to kill me or whatever. And so she knew this friend that it came from. So she called her on her phone and her friends said what?
Jim: [00:05:20] I mean yeah right. Exactly.
Craig: [00:05:24] Yeah. So they’re falling victim to that that particular scheme. Another one that is really big in fact the biggest category of scams is bogus debt collection scheme. Yeah. And this I never, you know, I use Hiya. We’ve talked about it on the show here before which is a free app, H-I-Y-A, that you can get. And it has a database of hundreds of thousands of bogus phone numbers where scams are made from.
Jim: [00:05:55] So you know, you know the phone number.
Craig: [00:05:59] Exactly. So the phone number comes in and we know that it is linked with a “debt collector”. Now just because you’re getting a call from someone claiming to be a debt collector doesn’t mean that they are debt collectors.
Jim: [00:06:12] That they are debt collectors.
Craig: [00:06:14] It’s kind of like the IRS scams that are going on. When we’re trying to… Go ahead.
Jim: [00:06:20] I was trying to say we talked about them earlier today with our national correspondent. Yeah there’s a lot of them going on.
Craig: [00:06:30] Well and I got hit by an IRS scam I was down at a conference and the lady called up. Hello this is Mrs. So-and-so from the IRS had no discernible accent.
Jim: [00:06:43] Yeah. It didn’t sound like Boris or Natasha?
Craig: [00:06:50] Yeah, exactly. So it goes on and on. But here’s what we’re finding. Again as you pointed out the millennials are actually more gullible than their grandparents. But the grandparents are ending up, when they do fall victim, paying more than the millennials are paying. Well they got more money right?
Jim: [00:07:05] Yeah, they do. They do.
Craig: [00:07:09] Well, they got the bucks. I got an announcement too.
Jim: [00:07:13] What is that Mr. Peterson? Just hold on a second Mr. Peterson. We got to give you the proper… (drum roll) Yes sir? Yes Mr. Peterson?
Craig: [00:07:29] Ok. So here’s what’s happening. You know I’ve been involved with the FBI’s Infraguard, which is an infrastructure program. Well they just named me as their national webinar moderator. So I will be running webinars for the FBI Infraguard for businesses nationwide.
Jim: [00:07:50] Wow. That’s pretty good. And you’re in tight now with the FBI.
Craig: [00:07:54] Yeah I am.
Jim: [00:07:55] I am a little worried now.
Craig: [00:07:59] Well it’s amazing. You know you just passed the little information on about Jim Polito.
Jim: [00:08:04] Yeah. Then you’re all done. You’re all done. That’s pretty cool. See folks? That’s why Craig Peterson is our expert. That’s why at the end of this segment you’ve got to text my name to a number he’s going to give you and we will provide you with great information. I don’t want to wrap up before this. Amazon drivers are now taking photos of your front door and delivering packages to show you where they’ve left them. I got one of these. I got one of these. It’s creepy.
Craig: [00:08:42] Yeah. This is a new delivery system and it’s being rolled out in various places.
Jim: [00:08:48] Are we one of them? Because I didn’t know anything about this. And I had a picture of the package in front of the front door.
Craig: [00:08:59] Well, what they’ve done, Amazon delivery people have as part of their app now, the ability to do this. To take photos of your home to show where it was dropped off. So they have the ability. They don’t necessarily have to take the pictures yet but what they’re trying to do is prove to Amazon that they delivered, at least a package, right, to your door. You can see where they left it because sometimes I know I’ve had stuff left in front of the garage or in weird places. But it’s trying to stop theft. That’s what they’re trying to do because people are stealing packages. We know about that. And so the driver gets blamed. And the drivers, in some of these cases, are getting charged the value of the delivery.
Jim: [00:09:49] That’s not good. I feel bad for them if that’s happening.
Craig: [00:09:52] Yeah. And so they changed some of the way they’re doing it, the way they’re handling it. They added this new picture feature. So yeah it is kind of a little bit crazy in some ways. But you can expect, by the way, that this Amazon controlled network for deliveries is probably going to expand. Right now it does not include taking pictures of your home by the UPS or the Postal Service, or FedEx. But you can bet that that’s going to expand particularly if theft continues.
Jim: [00:10:23] Yeah. There was no doubt it was a small box. It was. There was no doubt based upon just looking at it like oh my god that’s a shot of the package in front of my door. It’s, I know the landing. I know the door. I know the mat and there’s the package and it was it was obvious to me. And I thought it was a little creepy. OK. Now I don’t feel like it’s as creepy because I don’t want that person to lose money if the package is stolen. I don’t want that delivery person to lose money.
Craig: [00:11:02] You can opt out by the way.
Jim: [00:11:03] Nah. It’s all right. I’ll be ok. I’m not creeped out yet. And plus they’re going to have to keep up with me because I’m going to change the color of the front door. As soon as it warms up I’m going to paint it so we’ll see. We’ll see if they’re Photoshopping or not. You know like hey we got a picture. Anybody got a picture of Polito’s front door? Yeah. I’m going to pretend to deliver a package. I’m just going to Photoshop it into the pic. Yeah. So, that’ll cover it. So, Craig, this has been great folks. Craig Peterson, your Tech Talk guru. You heard it all. Now he’s working for the FBI and all the more reason that you should text him my name Jim to this number. Go ahead sir.
Craig: [00:11:51] 855-385-5553. That’s 855-385-5553.
Jim: [00:12:00] And you will receive information from Craig Peterson. Updates when there’s massive hacks. He will not sell your information nor will he provided to the FBI. Standard data and text rates apply.
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