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Outsourced IT probably hurt Delta Airlines when their power went out

Delta Airlines last night suffered a major power outage at its data center in Atlanta that led to a system-wide shutdown of its computer network, stranding airliners and canceling flights all over the world. You already know that. What you may not know, however, is the likely role in the crisis of IT outsourcing and offshoring.

Whatever the cause of the Delta Airlines power outage, data center recovery pretty much follows the same routine I used 30 years ago when I had a PDP-8 minicomputer living in my basement and heating my house. First you crawl around and find the power shut-off and turn off the power. I know there is no power but the point is that when power returns we don’t want a surge damaging equipment.

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