Your Next Appointment May Begin by Talking With An Artificial Intelligence
Duplex scheduling a hair salon appointment
Duplex calling a restaurant
“My stomach is killing me!”
“I’m sorry to hear that,” says a female voice. “Are you happy to answer a few questions?”
And so the consultation begins. Where’s the pain? How bad is it? Does it come and go? There’s some deliberation before you get an opinion. “This sounds like dyspepsia to me. Dyspepsia is doctor-speak for indigestion.”