Guests on October 9

Join me on Sunday 9 October as we visit with a number of CEO’s who have technologies that can be of benefit to you in your business, at home or when you want to relax.

Show introduction with review and comment on tech in the News. This week we will be discussing the Apple iPhone 4S, apple Lion scrolling, and the Kmax helicopter.  Then we will be joined by the following guests:

Matt McConnell the President and CEO at Knowlagent; joins Craig to discuss making it easy for you to serve your customer by improving call center productivity.  Knowlagent provides RightTime™ the only call center agent productivity platform that increases agent utilization by delivering shrinkage activities during idle time. Over 300,000 agents and managers around the world use Knowlagent’s call center solutions every day. By automating traditional contact center management processes, our on-demand solutions reduce spending attributed to off-phone activities while improvingagents’ ability to serve customers and impacting the call center metrics that matter most.

Aaron Sperling the CEO and President at Cbeyond with whom we will discuss general best practices to help today’s mobile workforce leverage technology to improve productivity.  Cbeyond, Inc. (NASDAQ: CBEY) is a leading provider of IT and communications services to more than 59,000 small businesses in the U.S. Serving growing entrepreneurs.

Chris Bryan the Co-Founder of Email Direct will join me to discuss best practices of email marketing.  EmailDirect provides a powerful hosted email marketing solution for email marketers to send and track email campaigns.  Beyond basic features, such as scheduling and tracking campaigns, the EmailDirect solution also provides social media integrations and reporting, triggered emails through easy-to-build workflows, advanced segmentation tools and more.

Bruce Franklin the President of KB Covers will join me to discuss how the use of a product can speed up the learning curve of complicated software yielding improvements in productivity and efficiency.  KB Covers is dedicated to providing the finest quality keyboard covers for Apple/Mac desktop and laptop computers.

Sid Probstein the Chief Technology Officer at Attivio joins me to discuss On Demand Business Information Systems. On-demand insight is critical to the success of any business, but the information that decisions and processes depend on is created and stored in many formats – databases, spreadsheets, documents, emails, blogs and more.

Bill Rankin the Director of Educational Innovation at Abilene Christian University joins Craig to discuss Mobile Learning Initiatives. In a world of search engines, social networking, smartphones and converged mobile devices, students have access to more information than one could process in a lifetime, Abilene Christian University launched a mobile-learning initiative, Connected, in 2008. The initiative trains students to not merely consume these vast amounts of information, but to assess information, to synthesize thoughts, to generate new ideas, and to contribute meaningfully to conversations of global importance.

Keith Woodbury a speech and language Pathologist from Tobii ATI joins Craig to discuss Assistive Technology and Eye Tracking. Assistive Technology, Inc. (ATI), headquartered in Dedham, Massachusetts, is a market leader and premier developer of innovative eye tracking and speech technology solutions for people with disabilities. Tobii ATI’s products open a whole new world of opportunity for people who cannot speak or otherwise communicate.

Then we will be joined Patrick Gray the President of Prevoyance Group who will discuss his books Breakthrough IT: Supercharging Organizational Value through Technology and the companion e-book The Breakthrough CIO’s Companion.

Brian Fuller the Editorial Lead at EE Times joins Craig to discuss The Drive for Innovation program. This is an inspired initiative in partnership between Avnet Express and UBM Electronics, has been created to showcase electronics innovation and automotive system design in the U.S. with a cross-country journey in an electric vehicle ― a General Motors Chevrolet Volt, the 2011 Motor Trend Car of the Year. Brian Fuller, has been hitting the road in locations across the U.S. to interview engineers, entrepreneurs, innovators and students, all the while blogging and posting video updates about his experiences.  The trip details the electronic innovations behind the Chevrolet Volt and the future of plug-in electric cars.

Jamie Barnett a Senior Director of Product Marketing at Zenprise joins Craig to discuss how businesses can manage and secure their mobile infrastructure and transform enterprise mobility into a competitive business advantage. Zenprise® MobileManager™ software is the first all-in-one platform with monitoring, device management, security and expense management for BlackBerry, Google Android, iPad, iPhone, iPod touch, Symbian and Windows Mobile.