Facebook ‘Disputed News’ Tag Goes Live

Facebook ‘Disputed News’ Tag Goes Live

Facebook ‘Disputed News’ Tag Goes Live Gizmodo seems to have been first to spot the quiet debut on Friday of Facebook’s new ‘Disputed’ tag, which will appear beneath news stories on the site that have been deemed inaccurate. Facebook is flagging links to fake sites...
It Pays to Provide Customer Service via Twitter (Report)

It Pays to Provide Customer Service via Twitter (Report)

It Pays to Provide Customer Service via Twitter (Report) Brands that respond to customer-service inquiries on Twitter benefit from doing so on several levels, according to a study the social network conducted along with Applied Marketing Science. Key findings of the...
Now You Can Tweet to Apple with Your Problems

Now You Can Tweet to Apple with Your Problems

Now You Can Tweet to Apple with Your Problems Apple, the technology giant and pioneer, today made a leap into new territory: customer service tweets. The company launched an account this morning called ‘Apple Support,’ to which people can Tweet with pleas for support....