Telecommunications Archives - Craig Peterson | America's Leading CyberSecurity Coach

Tips for Safe Kids

Apr 2, 2013 | Internet

Tips for Safe Kids Wireless is changing the ways we live, learn and play. To help parents stay up-to-date on the latest wireless products and services, CTIA and its member companies have identified the 5 most important things to know about kids’ wireless usage and...

Improving Call Center Productivity with Knowlagent

Oct 25, 2011 | Radio_Show

Improving Call Center Productivity with Knowlagent Matt McConnell the President and CEO at Knowlagent; joins Craig to discuss making it easy for you to serve your customer by improving call center productivity. Knowlagent provides RightTime™ the only call center agent...

New Service to Let Your Customers Set Their Own Appointments

Mar 30, 2009 | Internet, Web Tools

New Service to Let Your Customers Set Their Own Appointments Do you really want to get together with someone? Have trouble with them calling, leaving voicemail and playing telephone tag? Don’t want to have someone answer your phone and try and co-ordinate your...