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Uber settles claims that it mishandled private information about users and drivers

Uber has agreed to implement a “comprehensive privacy program” as part of a settlement with the US Federal Trade Commission over a complaint regarding data-handling problems at the embattled ride-hailing company. The program must “address privacy risks related to new and existing products and services for consumers,” as well as “protect the privacy and confidentiality of personal information,” the FTC’s order reads.

The FTC alleged that the San Francisco-based firm failed to closely monitor employees who had access to consumer and driver data, and that it deployed “reasonable measures” to secure personal information it stored on a third-party cloud provider’s servers.

 

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