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The Zero Trust Model for Living in a Hacked World

Although data breaches happen to corporations, the impact ultimately affects normal citizens like you and me. When we fall victim to credit card breaches, the associated anxiety and uncertainty is not addressed beyond proffered, free credit watch and protection...

Improving Call Center Productivity with Knowlagent

Matt McConnell the President and CEO at Knowlagent; joins Craig to discuss making it easy for you to serve your customer by improving call center productivity. Knowlagent provides RightTime™ the only call center agent productivity platform that increases agent...